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A small operation that does the paperwork properly.
Caravan Moving LLC is a licensed, insured Washington household goods carrier based in Rochester. Owner Victor Silva answers the phone and runs the jobs. Below are our licence numbers, how to check them yourself, and our published damage claim process.
Who you're dealing with
The owner picks up.
Caravan Moving is a family operation. Victor Silva is the owner of record, owns the equipment, and takes the calls. When you ring the number on this site, you are talking to the person who is responsible for your move — not a call centre that will pass a ticket to someone you've never spoken to.
That's the entire advantage of hiring small, and it's the one thing a large operator structurally cannot offer you.
Before there was a UTC permit, there was the actual work: loading trucks, running cleanouts, hauling debris, getting a rental turnover-ready on a deadline. Caravan Moving is that experience formalized — licensed, insured, and doing the paperwork properly, not a first attempt at any of it.
Every number, in one place
Check us before you hire us.
Anyone can put "licensed and insured" on a website. These are the actual numbers, and the state will confirm them for you in about a minute.
WA UTC Household Goods Permit
THG072095Authority to move household goods inside Washington.
WA UTC Motor Freight Permit
CC071873Permanent authority for general freight.
USDOT Number
4476646Federal carrier registration. Lettered on both sides of the truck.
MC Number
1781177Interstate operating authority, so we can cross state lines on our own paper.
It's on the truck, too.
Washington requires a household goods carrier to display its USDOT number where it can be read from fifty feet. Ours is on both sides. If a truck turns up at your house with nothing on it, that is worth a question before anyone starts loading.
Insurance on file with the Commission: cargo insurance and public liability / property damage cover are both filed with the Washington Utilities and Transportation Commission and current. Filed cover is different from a company simply telling you it has insurance — if a licensed mover's policy lapses, the Commission is notified automatically.
Look us up at utc.wa.gov →Reviews, and why there aren't many yet
We would rather show you nothing than something invented.
Caravan Moving LLC started trading in 2026. That means the honest answer about reviews is: there are not many, and the ones that appear will have been left by people we actually worked for.
What we will never do
Buy reviews. Write our own. Offer a discount, a credit or anything else in exchange for one. Ask for a particular number of stars. Quietly steer unhappy customers away from the review form. All of those are against Google's rules and federal law, and a company that does them will lie to you about other things too.
What to do instead, right now
Check the state's records rather than our marketing. Permit THG072095, USDOT 4476646 and our insurance filings are all public and take about a minute to confirm — here is how. A licence you verified beats a review anyone could have written.
Already moved with us? A review is genuinely the most useful thing you can do for a new local business — and we would rather have your honest one than a flattering one. Leave a Google review. We reply to every single one, good or bad.
Referrals
Send someone our way and we will say thank you.
If you send us someone who books and we do the job, we thank you for it properly. Ask us how it works when we speak — it is a straightforward, fixed thank-you, not a voucher with conditions attached.
Who it is for
Anyone. Past customers, neighbours, property managers, real-estate agents, and the investors who turn properties on a schedule. If you send several, we thank you for each one.
How it is paid
After the job we did is finished and paid — never on a booking that falls through. There is nothing to sign up for and no code to remember. Just tell us to expect the call, or tell them to mention your name.
One thing this is not. The referral thank-you has nothing to do with reviews. We do not pay for reviews and we never will — the two are kept completely separate, on purpose. Call (360) 339-3129 and ask.
Published on purpose
What happens if we break something.
Most movers don't put this on their website. A process you invent while someone is upset is not a process. Here's ours in full, including the deadlines that bind us.
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At delivery
Note it before you sign
Walk the rooms with the crew before we close the truck. Anything damaged goes in the exception box on the bill of lading, in writing, with photos. A blank box that should have had writing in it helps nobody later.
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Within 9 months
File the claim
You have nine months from the delivery date to file a written loss or damage claim. We'll send you the form; send it back with a copy of your bill of lading and any photos, receipts or repair estimates you have.
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Within 10 business days
We confirm in writing
Not a phone call you have to remember. An email or letter, dated, confirming we have your claim and telling you the date by which you'll have a decision.
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Within 90 days
We pay, decline, or make an offer
One of those three, in writing, with the reason. If it somehow runs past ninety days we write to you every thirty days explaining why. If you disagree with our decision we will tell you how to contact the Commission — before you have to go looking for it.
One thing we'll say plainly: how much a claim pays depends on the protection level you chose on the bill of lading, not on what the item was worth to you. Basic protection pays per pound. That is why we walk you through all three options instead of letting you tick the cheapest box and find out later. The protection options are explained here.
How we work
What you get, specifically.
Every number, published
Permit, USDOT, MC — all of it above, all of it checkable with the state in about a minute. We would rather you verified us than took our word for it.
A written process, not a promise
Estimates, valuation options, supplemental estimates and claims are all documented and handed to you. Nothing about how you get charged lives only in someone's head.
One crew, start to finish
The people who load your things are the people who unload them. Nothing gets transferred between trucks in a warehouse on the way.
Check the numbers, then call us
We'd rather you verified us first.
When you're satisfied, the estimate is free and there's no obligation attached to it.
WA UTC Permit THG072095 · USDOT 4476646 · MC 1781177